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ServiceThe new Duux app
Curious about the new features or want to know which Duux app is right for your product? Then read on!
Improved pairing process
Connecting your product has never been easier. Simply install the app, add your product and you're set. In case the pairing process fails (we doubt it 😉), you'll receive more detailed information on the reason why - so your product will be connected in no time.
Indoor Climate View
The new Climate View allows you to see the actual status of your indoor climate per room at a quick glance.
Historic data
See how your Duux products contribute to improving your indoor climate. You can easily find all historic air quality measurements (such as PM2.5, temperature and humidity) in a detailed graph view.
Improved scheduling
With the new scheduling feature, you easily set how warm, cool or humid your room should be at the desired day and time. That way, your favorite Duux devices are active only when needed and your energy consumption drops.
Hey Google
Use your voice to monitor and control your indoor climate with Amazon Alexa or Google Assistant. Easily adjust speed settings or switch between different functions without lifting a finger.
What are the differences between the two apps?
Pairing Process info
Supported networks info
Dark Mode
Climate display per room
Historical dates
Schedule function
Voice Assistants
Duux (Gen 1)
WiFi
2.4 GHz
No
No
No
No
Amazon Alexa & Google Assistant
Duux
BLE or WiFi
2.4 GHz + Dualband
Yes
Yes
Yes
Yes
Amazon Alexa & Google Assistant
Which app is right for my product?
Frequently asked questions
Currently there are two versions of the Duux app available; Duux (Gen 1) and Duux. Starting this fall, our electric heaters will be delivered with a new WiFi module that is only compatible with the Duux app. Here you can easily enter the serial number of your Duux device, so you know immediately which app is suitable for your product.
Both our Threesixty 2 and Edge electric heaters are compatible with the Duux app. Here you can easily enter the serial number of your Duux device, so you know immediately which app is suitable for your product.
No, an account is not required to use the Duux app. So you can start connecting your appropriate Duux devices immediately after downloading. Would you like to share your account with the rest of the family or use additional features (such as schedules, charts or voice assistants)? Then, on the other hand, creating an account is required.
Unfortunately, because the WiFi module in the device is different, this is not possible.
Sure! We continue to provide support for the Duux (Gen 1) app.
