Duux-app status

Available now

• • 4.0.18

• Slider menus now visible with 'Restrict motion' enabled
  An issue has been fixed where sliding menus - such as the swing settings on the Whisper Flex Ultimate - were not visible when 'Restrict motion' was turned on on your phone. These menus now display correctly regardless of your accessibility settings.

• WiFi screen now loads without staggered text
  The text "Can't find your network? Enter your network manually" now appears immediately in the right place, without first being briefly displayed in the middle of the screen.

• Temperature values for Edge, Threesixty and Oil are displayed correctly
  Temperatures are now displayed correctly and remain synchronized with the app. No more dashes or delayed updates.

• Better stability in case of connection loss
  The app now takes a smarter approach to restoring the connection in case of high traffic. This prevents timeouts and keeps the connection more stable.

• App now correctly shows when a device is offline
  Devices such as the Edge Oil, Bright 2 and Bora now display as offline when they are disconnected from power. This makes the status in the app more consistent with the actual situation.

• Physical adjustments sync faster with the app
  When you adjust something on your device, such as speed or desired humidity, you now see it immediately in the app - even with round sliders like on the Bora.

• Ionizer now combinable with Auto mode in schedules (Bright 2)
  You can now enable the Ionizer at the same time as Auto mode in a schedule. Previously, the Ionizer option was disabled when Auto was active - this has now been changed.

• Bright 2: Auto mode and Ionizer now work together
  The Ionizer button now remains available when Auto mode is on. It is still turned off only when the unit is turned off or running on Mode 1.

• Updated instructions and images when pairing Edge Oil and Bora
  The pairing instruction text has been updated: users are now asked to put the device in standby instead of on. The animation of the WiFi icon has also been improved and updated to reflect reality.

• Whisper Flex 2 now runs at full speed without a battery
  When there is no battery in the device, the maximum speed is no longer limited to mode 15. The device now uses the full speed range, as intended.

• Leaving a house now works as expected
  When you leave a shared house, it now truly disappears from your account and does not return after logging in again.

• Houses and rooms are now synced consistently
  You now see the same houses and rooms on all your devices logged in with the same account. Everything stays neatly in sync.

• Room overview now visible on Android
  Android users, like on iOS, now see the overview of rooms directly on the app's home screen.

• Neo schedules can now be saved with all three settings
  You can now create a schedule for Neo with Mode, Level AND Set Point at the same time - even if the mode is set to Auto.

• Time of day in Insights now shows correct value
  When you tap a time in the Insights screen, the correct time now appears instead of "undefined."

• No more "Forbidden" message after leaving a house
  After leaving a shared house, you no longer get an error message. The house disappears as expected without disturbing notifications.

• Room overview now loads correctly after installation
  After installing the app and logging in, rooms are displayed immediately. No need to manually create a room first.

• Android: "Add your device" screen now closes automatically
  After successfully pairing a device, the screen closes automatically. This provides a smoother and clearer experience.

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  New features

• Clear notification during firmware updates
  During a firmware update, the device is temporarily unresponsive. The app now clearly lets you know when this happens - especially useful when installing for the first time.

• Night mode now to be added to schedules
  You can now include Night Mode in your schedules for: Edge 2023, Edge 2024, Edge Oil, Whisper Flex, Whisper Flex 2, Bright, Bright 2 and Neo.

  • 4.0.15
• Various bug fixes.
  • 4.0.12
• The link to the Amazon Alexa app and Duux-skill in it works again.
  • 4.0.11
• Faster response time between your Duux device and the App
• Error messages reported by the device such as "The water tank is full" disappear when the underlying problem is corrected.
• Edge and Bright 2 get more features in schema functionality. Additional functionality for the full range will follow in later updates.
• Various enhancements to improve your experience during peak usage times.

• • 4.0.9
• The problem where a device could not be added (after confirming the device was added, it did not appear on the home screen) has been fixed.
• The failure to display the PM value of Bright 2 on the home screen has been resolved.
• The problem where anonymous users could not connect to Amazon Alexa or Google Assistant (a screen was shown to log in or create an account first) has been fixed.
• The WiFi password issue, where you could not connect after one error even with the correct password, has been resolved.
• A possible desynchronization between device and app that could occur every ~30 seconds has been fixed.
• The app responds faster to changes on the Duux device
• In some cases it could happen that your device was not immediately visible after adding it, this has been fixed.

View the full release notes here (iOS) and here (Android).

Planned improvements

• Improved controls for all products
• Improved support for different accessibility settings (font size, animations, etc.)
• Improved Google Assistant & Alexa support
  • Support for the full range of Duux Smart products
  • Preventing users from having to re-authenticate their accounts unnecessarily
  • Improved error handling when an incorrect verification code is entered
• Improved in-app communication for required user actions (pop-ups)
• Preventing in very select cases users from receiving an error message ('device could not be saved') after adding a Duux device
• Improved communication when a device needs a Firmware update

Available now

• Compatibility with North Mobile Air Conditioners

View the full release notes here (iOS) and here (Android).

Planned improvements

• Several minor visual improvements for iPhones with Dynamic Island