My humidifier is leaking. What should I do?

Beam (2) and Beam mini (2): please contact us.

Tag (2): Take the water tank out of Tag and check that the silicon ring around the tank cap is not stretched. If it is stretched, it can cause leaks and it is advisable to replace it with a new O-ring. An extra O-ring is supplied with Tag 2.
The O-rings for Tag (2) are available here.
Is your Tag (2) within the 2-year warranty period? Then please contact us.