Try the following:
Take off the top of Beam (mini) (2) and then empty the entire container. Also empty the bottom of Beam (mini) (2) and clean everything. Then put it back together and fill Beam (mini) (2) with water. Wait a few minutes before turning Beam (mini) (2) back on to allow the water to drip to the bottom.

If this does not work, please contact us at [email protected]