All items purchased through duux.com are covered by the legal warranty. Legal warranty means that a product is or should do what the consumer can reasonably expect it to do. A manufacturer's warranty also applies to some products. This warranty does not detract from the legal warranty.
All Duux products have a warranty of 24 months from the date of purchase. 12 months manufacturer's warranty and then 12 months limited warranty. We guarantee the repair of defects caused by material and construction faults free of charge during this period.
You can submit your guarantee request via this page: Warranty request form
Click here for more information on warranty terms.