I smell a strange odour when I use Motion. What can I do about it?

We would like to ask you to check the following:
- Have you changed the water? Fill the water tank with fresh water every day.
- Is the filter dirty? Please refer to chapter 4 (Maintenance) of the Motion manual. The manual can be downloaded from this(https://duux.com/product/motion/) page under the heading "Support & Downloads".

If this does not solve the problem we ask you to contact [email protected].