When is the guarantee not applicable?

If any alterations or repairs have been made or arranged without the prior written consent of Duux;

  • Normal wear or damage resulting from an accident, carelessness, lack of maintenance, misuse, improper use or the use of accessories and parts not manufactured by Duux, as well as modified and/or disassembled parts;
  • Defects resulting from use or maintenance that deviates from the user manual;
  • Purchases made from second chance parties. Examples of these parties are: Buybay Services B.V. and Retourdeals. These products have not been checked and/or repaired by us and therefore we cannot offer any quality guarantee.