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Free shipping on orders over €150

Same day dispatch on orders before 22:00

14 days return policy

Ordering and payment information

Ordering information

    1. Select your product on the product page;
    2. Click on the “Add to Cart" button to add a product to your shopping cart;
    3. Click on the shopping cart icon in the upper right corner to view the contents of your shopping cart;
    4. Then click on “Checkout" to pay for the contents of your basket. If you want to change items in your basket, click on “View basket";
    5. Enter your billing and delivery address and select the desired payment method;
    6. If you agree to the terms and conditions and have carefully checked your order, tick the terms and conditions and click on “Place an order".

Payment information

We would also like to make payment as easy as possible for you. You can pay us with the following payment methods. All prices on our website are including VAT.

iDEAL

With iDEAL you can order and pay in a familiar, safe and easy way. You pay in your trusted internet payment environment based on specific payment methods of your own bank. You can pay safely via iDEAL if you use internet banking via ING, ABN AMRO, Rabobank, SNS Bank, SNS Regiobank, ASN Bank, Friesland Bank, Deutsche Bank, Triodos or Van Lanschot Bankiers. Payment via iDEAL is done in the same way as online banking. You need a bank card and identification method. The iDEAL payments are made by Mollie.

Credit card

You have the possibility to pay with a Credit Card (VISA & Mastercard).

Bancontact / Mister Cash

Bancontact / Mister Cash is the online payment system developed by the joint banks in Belgium. The banks are Dexia, Fortis, ING, FINTRO, KBC, CBC, AXA bank and VDK Spaarbank. Are you a customer of the participating banks and do you use internet banking? Then you can use Bancontact / Mister Cash. Pay your purchase in a familiar banking environment.

PayPal

PayPal is a secure payment method used worldwide. You can quickly and easily open a (free) PayPal account via the PayPal website. To be able to pay, you need to link a bank account or credit card to a PayPal account. You do not need to deposit money into a PayPal account first. The payment is directly debited from the bank account or credit card. Payments via PayPal are free of charge.

KBC / CBC Payment button

KBC/CBC is an online payment method for the customers of KBC and CBC, together the largest bank in Belgium. KBC focuses on Flanders and CBC on Wallonia. The banks offer their customers a payment button with which they can easily and quickly pay online. Via KBC/CBC, customers can pay for their online purchases from their own familiar online banking environment. Payments are processed immediately and are guaranteed when paid. Customers can no longer reclaim them.

ING Home’Pay

ING Belgium is one of Belgium’s largest banks. With Home’Pay, they have created a dedicated payment method for their own customers, both consumers and business customers. With Home’Pay, those who have a Home’Bank or Business’bank online current account can pay securely online, without the need for a credit card.

SEPA transfer

With SEPA, transfers can be made from any European payment account to any other European payment account. Payment by bank transfer is a trusted and safe way for consumers to pay for their online purchases. The amount can be easily transferred via internet banking. SEPA transfers are supported in 34 countries. The Netherlands, Belgium, France, Germany and Poland all have a high percentage of online shoppers who pay their purchases via SEPA transfer.

AfterPay (until €2500,-)

If you choose the option to pay afterwards via AfterPay, you will receive a digital giro from AfterPay after completion of the order to pay for your order – after delivery. Attention! You will receive the digital invoice from AfterPay within 7 days after your order.

To approve your payment request with AfterPay, a data check will be carried out. AfterPay has a strict privacy policy as described in its privacy statement. In the unlikely event that your request for payment by giro collection is not authorized, you can of course always pay for your order using another payment method.

For specific questions about AfterPay you can contact AfterPay’s customer service on +31 (0)20 7 230 270. They are available from Monday to Friday from 08:00 to 20:00 and on Saturday from 09:00 to 13:00. For more information please refer to the consumer section of the AfterPay website. There are no payment costs for AfterPay.

Giropay

Giropay is the German version of the Dutch iDEAL. Giropay is based on the existing German system of online banking and is specially designed for use in E-commerce environments. Giropay is a widely used online payment method in Germany and has about 17 million users.

EPS

EPS (Electronic Payment Standard) is a debit card payment method that can be seen as the iDEAL variant of Austria. Over 90% of Austrian webshops already accept EPS as a payment method in their webshops.

Transactions with EPS are guaranteed, so there is no risk of disruptions and/or charge backs. If you pay with EPS, CardGate will provide you with real-time feedback on the status of your payment. This allows you to send the ordered product directly to your customer. Quick processing ensures satisfied customers.

The following banks are supported:

Bank Austria, Bank Burgenland, Ärztebank, Bankhaus Carl Spängler, Bankhaus Schelhammer, BAWAG, Die österreichischen Volksbanken, easybank, Erste Bank und Sparkassen, Gärtnerbank, Hypo Alpe Adria, Hypo Invest, Hypo Tirol, Immobank, Investkreditbank, Niederösterreichische Landesbank, Oberbank AG, Österreichische Apothekerbank, PSK Bank, Raiffeisen, Schoellerbank AG, Sparda Bank, Sparda-Bank Linz, Sparda-Bank Villach, Hypo Oberösterreich, Hypo Salzburg, Hypo Styria, Vorarlberger Landes-Hypo, VR-Bank Brunau.