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The pairing instructions vary by product. Click on any of the products below to view the pairing instructions on YouTube: Humidifiers Beam (2) Beam mini (2) heaters Threesixty (2) Edge Fans Whisper Flex Whisper Flex Ultimate Mobile air conditioners Blizzard North air purifiers Tube Bright
Whisper Flex (Ultimate) has two different pairing modes. To pair the device with the Duux app, it is important that the Wi-Fi icon flashes quickly. If you press and hold the dial for 5 seconds, your device will enter the correct pairing mode and the icon will flash rapidly. If you are sure that the [...]
In the video below, we show you how to connect Bright to the Duux app. Note: This video only applies to certain serial numbers:DXPU06: 0500001 - 0501800DXPU07: 0500001 - 0501600 Other serial numbers work with the Bluetooth roadmap. Please read this article.
This explanation only applies to Edge, Threesixty 2, Beam mini 2, Beam 2, Whisper Flex Ultimate, Whisper Flex (with serial number starting with 22CF) and Bright (all serial numbers except ending in: 0500001 to 0501800 or: 0500001 to 0501600) Turn on Bluetooth on your phone and go to the Duux app. Make sure your device is in the [...]
Replace the water in the water tank every day with fresh water. Lime scale or dirt in the water can promote the growth of bacteria or mould, which can lead to unpleasant odours and health problems. We also recommend cleaning your appliance every month. How to do this is explained here.
The use of an extension cord is not recommended. If necessary, use only an approved extension lead with a minimum diameter of 3 x 2.5 mm² and an approved nominal capacity of at least 2000 Watt/10 Ampere.
All shipping costs can be found on this page.
All delivery times can be found on this page.
We do not recommend cleaning the discs in the dishwasher. See this page on how to clean them.
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