"Whisper" | Duux | Designed for better air.

North 9K BTU/h Silent with Heating Function Renewed

It’s hot. It’s sticky. You lie in bed and wish your windows could open even further to catch a hint of breeze. Suddenly, a delicious wind blows in — North 9K. This quiet mobile air conditioner has transformed your room into the definition of cool. So shut out the heat and drift off to dreamland. And don't worry about cold feet in the winter: with its heating function, North keeps your room wonderfully warm on colder days.

🚚 Please note: North has a delivery to the front door, delivery time of 2-5 working days in the Netherlands & Belgium and 3-5 working days in other European countries.

Get more out of your fan this summer with these 5 tips

With summer approaching, it's time to prepare for those hot days when a little extra cooling is more than welcome. One of the most common and affordable home cooling devices is the fan. But did you know there are ways to get the most out of your fan? Here [...]

How do I connect my product via WiFi?

The pairing instructions vary by product. Click on any of the products below to view the pairing instructions on YouTube: Humidifiers Beam (2) Beam mini (2) heaters Threesixty (2) Edge Fans Whisper Flex Whisper Flex Ultimate Mobile air conditioners Blizzard North air purifiers Tube Bright

I get a time-out message when trying to connect to the app.

There are several possible causes for timeouts, most of which have to do with specific settings in your router. In general, if you have problems connecting, we can always recommend setting up a guest network on your router that uses only the 2.4 GHz band. Consult the manual of your [...]

Should the main network always be 2.4 GHz or only for connecting the product?

You can simply switch the network back to 2.4 AND 5GHz after connecting, as your phone must be on the same Wifi frequency as your Duux device to initiate communication. This communication is little more than the login information for your router. Once your Duux device has the login credentials, it will [...]

How do I connect my product using Bluetooth?

This explanation only applies to Edge, Threesixty 2, Beam mini 2, Beam 2, Whisper Flex Ultimate, Whisper Flex (with serial number starting with 22CF) and Bright (all serial numbers except ending in: 0500001 to 0501800 or: 0500001 to 0501600) Turn on Bluetooth on your phone and go to the Duux app. Make sure your device is in the [...]

How do I replace the battery in the remote control?

The video below shows how to change the battery of the remote control of Whisper .

My fan is making a ticking/cracking or other annoying noise. What can I do?

Check that everything is mounted properly using the installation video. If this does not help, please contact us at [email protected]. Instruction video WhisperInstruction video Whisper FlexInstruction video Whisper Flex UltimateInstruction video Globe

3 tips for sleeping better

Do you suffer from sleepless nights or do you regularly get out of bed with the wrong leg? Chances are that your sleeping environment is not optimal. On the occasion of World Sleep Day, we share with you 3 tips for sleeping better - so you can be by your bedside bright and early tomorrow morning. 1. [...]

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