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ServiceDoes the purchase of one of your air purifiers include a filter?
Yes, each air purifier comes with 1 filter.
Search Results for: filter
Can I wash the filter and use it again?
No, you can't. HEPA filters are made of loose and randomly interwoven fibres that are not resistant to stress. In most cases, these break down when the filter is washed. Even if the filter appears to be completely intact, its structure has become unusable.
How often should I change the filter of my Ovi?
Depending on the hardness and amount of lime in the tap water, we recommend changing the filter every 3 to 6 months. After this period, the filter will lose its effectiveness in terms of water absorption, lime removal and bacterial filtration.
There is yellow water in the water tank of my Tag and also the balls in the filter are orange/yellow. How can this be?
This colour is caused by the filter in your Tag. This can do no harm.
How often should I replace the carbon filter?
The filters of Stream do not need to be replaced. See chapter 4 (Maintenance) of the manual of Stream for maintenance instructions on how to clean the carbon filter or watch the maintenance video of Stream below how to clean it. The manual can be downloaded from this page under the heading "Support & Downloads".
How often should I clean the carbon filter of Motion ?
We recommend cleaning the carbon filter every month using a hoover.
How often should I replace the carbon filter in Motion ?
The carbon filter should be replaced after 3,600 hours (approximately one year).
There is yellow water in the water tank of my Tag and also the balls in the filter are orange/yellow.
This colour is caused by the filter in your Tag. Fortunately, this can do no harm.
Is the lime scale filter necessary if I have a water softener?
If there is no lime in the water, there will be less or no white haze on the furniture. The filter is then not necessary for the reduction of limescale particles. However, the filter also kills bacteria for efficient and hygienic misting. A limescale filter is recommended for this.
Where do I put the limescale filter?
Beam (mini) (2): Remove the black/white + transparent cover from the top. At the bottom of the water tank, there is a round plate where you can press the filter onto. Tag (2): The limescale filter is placed on the lid of the water tank, so the limescale filter is finally inside the water tank.
