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How does air purifier help?

Contaminated air is caused by various pollution sources floating in the air. Because of the diversity of pollution sources, a air purifier is relevant at different times. Whereas a person with hay fever symptoms is primarily affected by pollution sources such as pollen in the spring, for a person with asthma symptoms it is less dependent on the season. But [...]

Does the air purifiers have an ioniser?

Yes, this ioniser is built-in. It disperses negative ions with the filtered air that flows out. Negative ions help the air purification process by attaching themselves to very small particles in the room.The ionizer of the Bright and Tube can be turned off through the Duux app.

What does CADR mean?

The capacity of a air purifier can be demonstrated using the Clean Air Delivery Rate (CADR). The CADR indicates how many cubic meters a air purifier cleans per hour and depends on the capacity of the air purifier and the type of filter.All our air purifiers are certified by the German testing agency IUTA.

What does HEPA H13 stand for?

HEPA is the English abbreviation for High Efficient Particulate Air. In order to really comply with HEPA, according to government guidelines, the air filter must remove 99.97% of all particles larger than 0.3 micrometres from the air. H13 is the highest class of HEPA filters.

The air at my Ovi smells strange.

Please check the following: - Has the water been changed? Is the filter dry or at the end of its service life? Please refer to "Weekly Maintenance" (Chapter 4) in the Ovi manual and/or replace the filter.The manual can be downloaded from this product page [...].

There is a strange/stinky smell coming from my Ovi.

Please check the following first: - Has the water been changed? Replace the water in the tank every day with fresh water. - Is the filter dry or at the end of its life? Please refer to "Weekly Maintenance" (Chapter 4) in the Ovi manual and/or replace the filter. The manual can be [...]

I smell a strange odour when I use Motion. What can I do about it?

We would like to ask you to check the following: - Have you changed the water? Fill the water tank with fresh water every day. - Is the filter dirty? See section 4 (Maintenance) of the manual of Motion. The manual can be downloaded from this (https://duux.com/product/motion/) page under the heading "Support & Downloads." If the problem with this [...]

I have a white haze on my furniture and/or floor. How can that be?

An ultrasonic humidifier leaves a white haze. This is because there is lime in our tap water, this is blown into the air and later settles on the surfaces. The lime filter absorbs the vast majority of lime particles which will reduce limescale emissions. It is also possible to put demineralized water in the humidifier [....]

North 9K BTU/h Silent with heating function

It’s hot. It’s sticky. You lie in bed and wish your windows could open even further to catch a hint of breeze. Suddenly, a delicious wind blows in — North 9K. This quiet mobile air conditioner has transformed your room into the definition of cool. So shut out the heat and drift off to dreamland. And don't worry about cold feet in the winter: with its heating function, North keeps your room wonderfully warm on colder days.

🚚 Please note: North has a delivery time of 3-5 business days and delivery to the front door

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