My mobile air conditioner won't turn on. What should I do?

We would like to ask you to complete the following steps:
- Check that the air conditioner is plugged in;
- Check if there is a power outage;
- Check if the RESERVOIR VOL indicator light is flashing. If so, empty the water tank;
- Check if the room temperature is lower than the set temperature. Is that the case? Then the device is not cooling.

If this does not solve the problem, please contact us at service@duux.com