Product support: Whisper Essence Fan

No, the Whisper Essence does not come with a remote control. You can operate the product using the buttons on top of the motor.

Vibrating fan blades may indicate imbalance. Please contact Duux service and include a video of the issue, together with your proof of purchase and serial number.

This allows the service team to review the issue and help you with the best solution.

If the front grille of the Whisper Essence is touching a screw or causing an unpleasant noise, please contact Duux service. Include a video of the issue, your proof of purchase and the serial number.

You can contact the team at service@duux.com.